Frequently Asked Questions

To start playing, click the “Sign Up” button located in the top right corner of the homepage. Fill in the required information, confirm your email, and your account will be ready to use.

We offer a wide range of payment methods to cater to our players' needs. These include major credit and debit cards (Visa, Mastercard), Interac, digital platforms like Apple Pay and Google Pay, and popular cryptocurrencies such as Bitcoin, Ethereum.

Log in to your account, go to the “Deposit” section, select your preferred payment method, and follow the on-screen instructions to complete the transaction. Alternatively, you can use the “Deposit” button located at the bottom center of the panel for quick access.

The withdrawal processing time depends on the chosen payment method. Typically, processing takes from a few hours to several business days.

Most deposits are free of charge, but withdrawal fees may apply depending on the payment method. This information will be provided before you complete the transaction.

Yes, we offer demo versions of many of our games so you can play for free and familiarize yourself with them before wagering real money.

To verify your account follow these steps:

1. Register Your Account.

Begin by creating an account, entering essential details such as your name, date of birth, email address, and phone number.

2. Submit Required Documents

Next, you’ll need to upload documents to verify your identity:

• Proof (photo) of ID: A passport, driver’s license, or national ID card.
• Proof (photo or screenshot) of document confirming the current address: A recent utility bill or bank statement (issued within the last 3-6 months).
• Proof (photo or screenshot) of Payment Method: A copy of your bank card (with middle digits hidden) or a screenshot of your e-wallet.

3. Wait for Document Review

Our team will review your submitted documents to ensure they are valid and match your profile details. This typically takes 24-48 hours but may take longer if additional verification is required.

4. Receive Confirmation

Once your documents have been verified, you will receive confirmation via email or an account notification. You’ll then have full access to all functions, including the ability to make withdrawals.

5. Prepare for Possible Additional Verification

In certain cases, especially for large withdrawals or security checks, we may request further documentation.

Click on the “Forgot Password?” link on the login page, enter your email address, and we will send you instructions on how to reset your password.

Yes, we provide a range of tools to help you control your gameplay, including deposit limits, deposit limits, loss limits, wager limits, self exclusion, cooling off and session limit.

Our customer support team is available 24/7 via chat or email. Please visit the “Contact Us” section for full details or by the [email protected]

We support several currencies, including CAD, USDC, BTC, BCH, LTC, DOG, ETH, XRP, ADA, BNB, TRX, USDT. You can find the list of available currencies in your account settings when setting up payment methods.

Yes, we ensure a high level of security by using the latest data encryption technologies and adhering to international security standards to protect your information.